PUBLIC OFFER AGREEMENT

Beauty salon chain Fast Line Studio

1. Definitions

 

Seller / Administration – Fast Line Studio Sp. z o.o., Osiedle Avia 1, unit 4, 31-877 Kraków, REGON: 523414366, NIP: 6751772083.
 Client / User – a natural or legal person using the services of the Fast Line Studio Beauty Salon Network.
 Service / Product – cosmetic procedures, additional services, or goods offered by the Seller.
 New Year Period – the period from December 15 to December 31 each year with specific booking and payment rules.

 

2. Subject of the Agreement

 

  • This Agreement regulates the terms of using services provided by the Fast Line Studio Beauty Salon Network.
  • By making a booking or payment, the Client accepts the terms of this Agreement.

 

3. Orders and Bookings

 

  • The Client books an appointment by phone, via online messengers, or through the Fast Line Studio chat-bot. 
  • Bookings become binding after a prepayment is made (details in section 4).
     During the New Year period, a 50% deposit of the service cost applies.

 

4. Payments

 

Standard payments for services can be made in the forms available on the website (transfer, card, etc.).

During the New Year period:

  • The prepayment must be made within 1 day of booking.
  • If less than 2 days remain before the appointment, payment must be made within 2 hours.
  • Failure to pay within the specified time results in automatic cancellation of the appointment.

Payment confirms the appointment for the agreed date and time.

Payment details:
 Fast Line Studio Sp. z o.o., REGON: 523414366
 Bank account: 94 1020 2892 0000 5402 0838 2568

 

5. Refunds and Cancellations

 

The Client may cancel or reschedule an appointment:

  • More than 10 days before a New Year appointment – funds remain in the Client’s CRM account and can be used for a future visit.
  • Otherwise – the prepayment is non-refundable, except as specified in section 2.

     

Refunds or rescheduling are also possible in cases of:

  • Appointment cancellation by Fast Line Studio.
  • Change of appointment time by Fast Line Studio.
  • Inability to provide the service due to the salon’s fault.
  • Partial incapacity of the Client due to COVID or other illness (supporting documents required).

     

 

6. Liability of the Parties

 

  • The Client is responsible for timely attendance and proper use of services.
  •  The Seller is responsible for the quality of services provided in accordance with applicable law. 
  • The Seller is not liable for the consequences of force majeure (war, state of emergency, natural disasters).

 

7. Final Provisions

 

  • The Agreement comes into effect at the moment of booking or payment. 
  • All matters not regulated by this Agreement are governed by Polish law, including the Consumer Rights Act of May 30, 2014.
  •  In case of dispute, the parties agree to attempt an amicable resolution; if no agreement is reached, the case will be reviewed by a competent court in Poland.

The current version of the Agreement is always available on the Fast Line Studio website.